Got a question or need assistance with our products, policies, or anything else? We’re here to help!

You can get in touch with us in two simple ways:

Social Media
Reach out to us through our social media channels, and we’ll respond as soon as possible. We’re always online and ready to assist!

Email Support
For more detailed support, email us directly at admin@coolstl.com. This ensures your message goes directly to the right team, allowing us to provide you with the best service.

Our customer support team strives to reply quickly, usually within a few hours during business hours (8:00 a.m. to 8:00 p.m. GMT+7). We look forward to connecting with you and helping out with whatever you need!